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ShutterDock
Support

Help for a quiet, fast screenshot workflow

Reach the ShutterDock team, troubleshoot setup, or get oriented before a first capture.

Before contacting support

  • Confirm ShutterDock is running in the menu bar.
  • Check Screen & System Audio Recording permission.
  • Try a small region capture on the built-in display.
  • Note your macOS version and whether an external display is connected.

Diagnostics and privacy

Crash reports are opt-in only. Avoid attaching private screenshots unless support specifically asks for a redacted example.